Privacy Policy
Hostsale Tech India Pvt Ltd ("Hostsale Tech India Pvt Ltd", "we", "us", or "our") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, disclose, and protect information when you use our mobile applications, websites, products, and related services (collectively, the "Services").
By downloading, installing, accessing, or using our application, you agree to the practices described in this Privacy Policy.
1. INFORMATION WE MAY COLLECT
Depending on the features of the particular application, we may collect the following categories of information.
1.1 Personal Information
We may collect information that you voluntarily provide to us, including:
- Name
- Email address
- Phone number
- Address
- Company or organization information
- Username or account information
- Information provided when contacting customer support
- Other information that you voluntarily submit through the application
We only collect information that is reasonably necessary to provide and improve our Services.
1.2 Account Information
If the application requires an account, we may collect information necessary to create and maintain your account, such as your name, email address, phone number, login credentials, and other account-related information.
1.3 Device and Technical Information
When you use our application, certain technical information may be collected automatically, including:
- Device type and model
- Operating system and version
- Application version
- Unique device or application identifiers
- IP address
- Network information
- Language and regional settings
- Crash reports and diagnostic information
- Application performance information
This information may be used to maintain security, troubleshoot problems, and improve application performance.
1.4 Usage Information
We may collect information about how you interact with our Services, such as:
- Features used
- Pages or screens viewed
- Date and time of access
- Application interactions
- Error and diagnostic information
1.5 Location Information
Some applications may request access to location information when a location-based feature requires it.
If location access is required, the application will request permission from you through the applicable operating system.
You may disable location permissions through your device settings. Disabling location services may affect certain application features.
If the particular application does not require location information, we will not intentionally collect precise location information.
1.6 Camera, Photos, Files, and Other Device Permissions
Some features may require access to device resources such as:
- Camera
- Photos or media
- Files and documents
- Microphone
- Notifications
- Bluetooth or other device connectivity
The application will request permission where required by the operating system. We only use these permissions for purposes related to the functionality of the application.
2. HOW WE USE INFORMATION
We may use collected information to:
- Provide and operate our Services
- Create and manage user accounts
- Authenticate users
- Process requests and transactions
- Provide customer support
- Communicate with users
- Maintain application security
- Detect and prevent fraud, abuse, or unauthorized access
- Troubleshoot technical problems
- Monitor application performance
- Improve and develop our applications
- Comply with applicable laws and legal requirements
- Protect our rights, users, property, and Services
We do not use personal information for purposes unrelated to the Services unless permitted or required by applicable law.
3. THIRD-PARTY SERVICES
Our applications may use third-party service providers to support functionality, analytics, authentication, hosting, notifications, payments, crash reporting, or other services.
Depending on the application, these services may include providers such as:
- Google Firebase
- Google Play Services
- Apple services
- Apple App Store services
- Payment service providers
- Cloud hosting providers
- Analytics and crash-reporting providers
- Authentication providers
Third-party providers may process information according to their own privacy policies. Where applicable, users should review the privacy policies of those third-party services.
4. ADVERTISING
Our applications do not contain third-party advertisements and we do not use third-party advertising networks to display advertisements within our applications.
We do not sell or share users' personal information with third-party advertising networks for advertising purposes.
5. ANALYTICS
We may use analytics and diagnostic services to understand how users interact with our applications and to identify technical problems.
Analytics information may include:
- Application usage
- Device information
- Application version
- Performance information
- Crash information
- General interaction information
Analytics data is used to improve application functionality, stability, security, and user experience.
6. HOW WE SHARE INFORMATION
We do not sell your personal information.
We may share information with third parties only where reasonably necessary for purposes such as:
- Providing the Services
- Hosting and storing data
- Processing payments
- Authentication
- Analytics
- Crash reporting
- Customer support
- Security and fraud prevention
- Legal compliance
- Protecting our legal rights
We may also disclose information when required by applicable law, regulation, court order, or lawful government request.
7. DATA SECURITY
We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse.
However, no electronic transmission or storage system can be guaranteed to be completely secure.
Therefore, while we take reasonable steps to protect information, we cannot guarantee absolute security.
8. DATA RETENTION
We retain personal information only for as long as reasonably necessary to:
- Provide the Services
- Maintain user accounts
- Meet legitimate business requirements
- Resolve disputes
- Enforce agreements
- Comply with legal and regulatory obligations
When information is no longer required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.
9. YOUR RIGHTS AND CHOICES
Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:
- Request access to personal information
- Request correction of inaccurate information
- Request deletion of personal information
- Withdraw consent where processing is based on consent
- Object to certain processing
- Request restriction of certain processing
- Request information about how your data is processed
You may contact us using the details provided below to exercise applicable rights. We may need to verify your identity before processing certain requests.
10. ACCOUNT AND DATA DELETION
If the application provides account functionality, you may request deletion of your account and associated personal information by contacting us.
Where applicable, account deletion functionality may also be provided within the application.
Certain information may be retained where required by law, necessary to prevent fraud or abuse, or required for legitimate legal or business purposes.
11. CHILDREN'S PRIVACY
Our Services are not intended to knowingly collect personal information from children in violation of applicable laws.
If you are a parent or guardian and believe that a child has provided personal information to us without appropriate consent, please contact us.
If we become aware that we have collected personal information from a child where such collection is not permitted, we will take reasonable steps to delete the information.
12. INTERNATIONAL DATA TRANSFERS
Depending on the services and third-party providers used by a particular application, information may be processed or stored in countries other than the country in which you reside.
Where required, we take reasonable steps to ensure that such processing is conducted in accordance with applicable privacy laws.
13. LINKS TO THIRD-PARTY SERVICES
Our application may contain links to third-party websites or services.
We are not responsible for the privacy practices, content, or security of third-party websites or services.
We encourage users to review the privacy policies of those third parties before providing personal information.
14. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time.
When we make changes, we will update the "Effective Date" at the top of this Privacy Policy.
Where appropriate, we may also provide additional notice through the application or other communication channels.
We encourage users to periodically review this Privacy Policy.
15. CONTACT US
Hostsale Tech India Pvt Ltd
Ground Floor, 16/15B Iconic Tower
Karayamparambu, Karukutty PO
Angamaly - 683576
Kerala, India
Email: support@hstindia.com
Phone: +91 81378 35343
For privacy-related requests, please include sufficient information for us to identify your request and, where necessary, verify your identity.
16. GOVERNING LAW
This Privacy Policy shall be interpreted in accordance with the applicable laws of India, subject to any mandatory privacy rights or protections applicable to users in their jurisdiction.